Privacy

We handle your personal information to provide better services for you. This is how we look after that information. When we ask you for personal information, we promise:

  • to make sure you know why we need it
  • to only ask for what we need, and not to collect too much or irrelevant information
  • to protect it and make sure nobody has access to it who shouldn’t
  • to let you know if we share it with other organisations to give you better public services – and if you can say no
  • to make sure we don’t keep it longer than necessary
  • to not make your personal information available for commercial use without your permission unless it is information that we are required to make publicly available on a public register.

 

In return, we ask you to:

  • give us accurate information
  • tell us as soon as possible if there are any changes, such as a new address

 

This helps us to keep your information reliable and up to date.

 

You can get more details on:

  • how to find out what information we hold about you and how to ask us to correct any mistakes
  • circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or produce anonymised statistics
  • our instructions to staff on how to collect, use and delete your personal information
  • how we check the information we hold is accurate and up to date
  • how to make a complaint

 

Contact

Email: enquiries@environment-agency.gov.uk

Data Protection Manager
Environment Agency
Horizon House
Deanery Road
Bristol
BS1 5AH
 

When we ask you for information, we’ll keep to the law, including the Data Protection Act, 1998.

 

Delib Privacy Information

Delib's software (this website) enables organisations to set up and operate activities, through which they can engage with you.

This site is managed by the controlling organisation, Environment Agency. When you access and use this site, the personal information you have submitted to these activities will go to the organisation. Delib will not access your personal information unless requested to do so by the organisation, and only for the purposes of assisting them with the administration of this site.

Accessing your Personal Information

If you have any questions or requests about your personal information, for example to request a copy of it, or to ask for it to be corrected if you think it is wrong, please contact the organisation (as stated in their Privacy Notice / Privacy Statement / Privacy Policy). It is the controlling organisation's responsibility to answer any questions or requests about your personal information.

Collection of Browser Information

The information provided by your computer when you use this website is collected by Delib. For example, your browser type, IP address, language preference, referring site and the date and time. The purpose for collecting this information is to maintain the security of the website and for operating and improving the software.