Property Flood Resilience

Closes 31 Dec 2021

Opened 9 Jul 2018


What is PFR?

Property Flood Resilience involves modifying existing properties to reduce the chance of water entering the building. It is also important to reduce the impact of flooding should water get inside. The aim is to ensure that damage is minimised and you can get back in to your home or business as quickly as possible. PFR looks at individual properties to identify the best solution for reducing the chance and impact of flooding.

If you want more information on Property Flood Resilience, you can read about it on the National Flood Forum’s website. This is a great one stop shop to learn about PFR from an independent source.

Am I eligible for funding to install PFR?

There are two ways that we determine PFR eligibility.

  1. threshold surveys to identify properties at risk of flooding. This involves measuring the lowest point at which water may enter a property, and comparing this against our flood models;
  2. asking residents whether they have experienced flooding in the past to contact us with evidence.

If your property is located in a flood cell where we are offering property flood resilience and you believe your property meets this criteria please get in touch. You can email us at

The process

The PFR process within the York 5 Year Plan is as follows:

1. PFR determined as the most appropriate solution

A project appraisal will be carried out to determine the most viable option for a scheme.

2. Community engagement and eligible homeowners contacted

Once PFR has been determined as the most appropriate solution a community engagement event will be set up to communicate PFR as the preferred option and discuss how we came to the solution. 

All homeowners who are eligible to have PFR installed at their property will also be contacted to confirm they are eligible and to discuss the next steps in the process.

3. Initial property surveys carried out and recommendation reports issued to homeowners

Our supplier will carry out an initial property survey in order to determine the most appropriate products for each property. A report listing the recommended products will be shared with the property owners

4. Drop in session/owner discussion

Opportunity for homeowners to discuss the recommendations detailed in their reports with the supplier and The Environment Agency in order to agree the best products for the property.

5. Works inspection and detailed product pricing

Once measures have been agreed, the supplier will arrange a time to carry out a works inspection at the property in order to  take specific measurements for products and provide a final price, to be used as part of homeowner decision.

6. Measures and costs agreed

Resistance measures up to a cap of £7,500 will be provided to homeowners under the PFR scheme. Where the measures exceed this cap householders will be required to contribute towards the additional measures. By contributing funds, householders may be able to upgrade the installation of the core package of PFR measures recommended for their home. For example, they may opt to upgrade door barriers to flood doors. More costly and invasive options such as tanking and resilience measures are excluded and would also have to be funded privately.

7. Legal agreements

Once the measures and costs are agreed legal agreements will be issued to homeowners to sign and return. No products for a property can be ordered until The Environment Agency receive a signed legal agreement.

8. Product lead time

Once the legal agreement is received the Environment Agency will place an order with the supplier, there will be a product lead time whilst products are manufactured to the specific property measurements.

9. Installation

Once products are ready a suitable installation date will be agreed with each homeowner, the process will be managed by an Environment Agency Project Manager, and installation should take a few days dependent on the measures required.

10. Sign off/completion

Home owner training will be provided by the supplier to ensure residents understand how to use and maintain the products installed. Written and verbal instruction on the operation, storage and maintenance of products will be provided.

A post installation Flood Risk Report will also be issued, detailing the available information on levels of flood risk and the measures that have been provided for the property. The report can be shared with your insurance company who may be able to take account of the measures. Please note that using flood protection measures does not guarantee reduced insurance premiums and excesses.

This page is for information purposes only and is not part of a consultation.

We will update this page with information throughout the year. If you would like to provide feedback on the proposals, or have any questions, please contact us at

We are also keen to understand whether on-line Information Pages are useful to you, and if this method for keeping you informed is successful.

We very much welcome your feedback on information pages and your feedback will help us to keep improving.

If you would like to give us some feedback please click on the link or download and return the feedback form below.

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  • Members of the public with an interest in the river, the species and conservation
  • Businesses
  • Charities
  • Statutory organisations
  • Members of the public
  • Elected representatives, including MPs
  • Local councils
  • District and parish councils
  • Land owners
  • RFCCs
  • Community groups
  • Flood action groups
  • Lead Local Flood Authorities
  • Local Risk Management Authorities
  • Internal Drainage Boards


  • Flood management